Typical Returns and/or Exchanges
We do not allow any returns or exchanges of previously purchased fireworks. We can not be certain on how the said item was stored or whether or not it had been tampered with. For the safety of ourselves and the public, this is the reason we do not honor exchanges nor returns.
Faulty Items
There are rare events in which an item doesn’t function properly during ignition. This is better known as being a “dud”. Simply bring the firework with you to your nearest Ron’s Fireworks location. We will examine the product to ensure there has been no water damage or apparent tampering with the item. Once the product has been examined by our staff, you will receive store credit equivalent to the cost of the faulty item.